The Path of Least Resistance

April 24, 2017   Nick Dolan   0 Comments

 Prviders now have a better way to capture revenue. The Patient Payment Path of Least Resistance benefits not only your staff, but helps patients handle their financial responsibility. Fill out the form below to begin taking The Path of Least Resistance.

High-Deductible Health Plans and the New Year

December 14, 2016   Nick Dolan   0 Comments

 Did you know the majority of high-deductible health plans reset at the beginning of the year?  When patient payment revenue is going up, it's important to be prepared with the right tools in place.

Tags: patient payment plans, healthcare revenue cycle management

Provider Facilitated Financing

September 21, 2016   Nick Dolan   0 Comments

 With out-of-pocket healthcare spending exceeding $416  billion in 2015, providers must   have an advanced patient payment solution that can stay on top of this increasing revenue. Find out how by downloading our latest whitepaper.

Tags: patient payment plans, healthcare revenue cycle management

The Power of CaptureAuth

May 18, 2016   Nick Dolan   0 Comments

Utilizing a card  and bank account-on-file tool will not only expedite patient payment processes, but increase revenue.  Fill out the form below to find out how CaptureAuth can reduce your accounts receivable and improve the patient experience.

Having "The Money Talk" With Your Patients

December 2, 2015   webmaster   0 Comments

Collecting patient payments has always been challenging for  health care  organizations.  However, recent changes in the health care environment have made the process  even more complicated.

EMV and the Liability Shift: The Truth and the Consequences

September 16, 2015   webmaster   0 Comments

There is a great deal of information circulating right now about the EMV Chip technology and liability shift on October 1, 2015. As a result, many health care providers are concerned about changes to the way electronic payment systems process credit and debit cards and how these changes will affect their industry.

Increase Patient Satisfaction With Convenient Payment Options

July 24, 2015   webmaster   0 Comments

High deductible plans have exponentially increased patient payment responsibility. As medical facilities look into automated payment systems to capture this revenue, they're discovering a positive side effect: happier patients!

How an Eye Clinic Streamlined its Patient Billing Experience [Case Study]

July 24, 2015   webmaster   0 Comments

Learn more about how Northwest Eye Clinic was able to increase their online billing by 9%.

The Effect of Secure Bill Pay on the Financial Health of Healthcare Facilities [Case Study]

July 24, 2015   webmaster   0 Comments

After engaging with Secure Bill Pay, Chippewa County Montevideo Hospital was able to increase its patient pay revenue by 180%.

Changing Payment Patterns Require Better Technology

July 24, 2015   webmaster   0 Comments

With the trend toward high deductibles and increased patient responsibility, 30 percent of your revenue now comes direct from patients.

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Testimonials

  • "We have so much more information available to us with SBP than with our previous service. It's offering our patients more flexibility, and happier patients are much more pleasant for our Billing Office to deal with."

    - Kurt A.
    Revenue Cycle Manager
    National Imaging Center
  • "The staff at Secure Bill Pay have been an excellent revenue cycle partner in assisting us with setting up our processes, helping us review and analyze our results and identify opportunities at our various locations. They partner with us to identify new solutions and services as we have grown. The reliability for payment processing has been very good and our requests for Customer Support are handled very timely and thoroughly."
    - Kathleen J.
    Central Business Office Manager
    Multi-Hospital & Clinic Health System
  • "Our volume of patient credit/debit card payments increased by 44% in the first month of the service compared to that same month a year prior (with the same patient volume). We attribute that to now having online bill pay and better ability to collect at the POS for all of our locations [where we had not been before], even the outreach sites!"
    - Terry M.
    Practice Administrator
    Orthopedic Spine Surgery Group
  • “I’ve been shocked with the success of the online bill paying program... Patients come to us in acute health care situations. Bill paying is not their highest priority. We didn’t expect so many patients to use Secure Bill Pay so quickly, but the statistics speak for themselves.”
    - Beth M.
    VP Revenue Cycle
    Large University Health System
  • "Before Secure Bill Pay, online bill pay only accounted for one percent of our payments. After just six months of using Secure Bill Pay’s no-login solution, that number reached 10 percent."
    - Jen R.
    Finance Manager
    Large Ophthalmology Practice
  • “The nice part about Secure Bill Pay is the breadth of tools available to manage the entire patient pay process. But the best part is the outcomes we’ve seen, including year-over-year double-digit increases in patient pay revenue that are not wholly due to industry or volume changes.”

    "The integration with our PM/EMR software is simply icing on the cake."

    - Steve M.
    Director of Business Services
    Large Integrated Health System
  • "Senior Management is thrilled with the numbers coming through due to our implementation of Secure Bill Pay."
    - Kim W.
    Business Office Supervisor
    Inpatient & Outpatient Psychiatric Facility
  • "The system was received with open arms at each clinic. All had a few questions at first, but as you said, it was simple to get comfortable."
    - Sue C.
    Practice Manager
    Large Nephrology Practice
  • "Secure Bill Pay has streamlined our credit card process. It has been beneficial from a processing end to a storage and search of record end. Certainly saves us time!"
    - Jackie F.
    Business Office Manager
    Dematology Practice
  • "It is easy to talk about a product and service we are totally happy with!"
    - Cheryl M.
    Practice Manager
    Mid-size Ophthalmology Practice
  • "We're impressed. Thank you for not being afraid of any question we may ask and answering it in a straightforward manner. This gives us more confidence."
    - Grant E.
    Revenue Cycle Manager
    Large Dermatology Clinic
  • "Secure Bill Pay  is a much more efficient option for collecting patient payments... It is a forward thinking approach for healthcare revenue. Dynamics have switched where we all need to think and act like a business versus a service."

    - Julie H.
    Director of Business Services
    Large Physician Group

     

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