Providers Propose Patients Pay Before Treatment

Thu, Jul 13, 2017 @ 08:31 AM   Dawn Lunde   0 Comments


Pre-authorization, whether through credit and debit cards or bank accounts, is an emerging healthcare trend.

Making Patient Payments a Priority in an Uncertain Healthcare Climate

Wed, Mar 29, 2017 @ 08:31 AM   Dawn Lunde   0 Comments


Proposed healthcare changes in the U.S. could have a major impact on your patients.

Tags: Payment Strategies

Admins' and Managers' Crucial Role With Advanced Payment Solutions

Thu, Mar 02, 2017 @ 08:31 AM   Dawn Lunde   0 Comments


Helping staff learn to use advanced payment solutions to their fullest is a critical component of overall success.

Tags: Payment Strategies

Engaging Patients About HSA accounts in the New Year

Tue, Feb 21, 2017 @ 08:30 AM   Dawn Lunde   0 Comments


Patients using HSAs assume additional financial responsibilities for healthcare once the new year arrives.

Tags: Payment Strategies

Does Your Facility Create the Optimal Payments Experience?

Thu, Feb 16, 2017 @ 08:31 AM   Dawn Lunde   0 Comments


Does your facility have an efficient, effective patient payment solution in place?

Tags: Payment Strategies

Why There's a High Return on Patient Payment Systems

Tue, Jan 31, 2017 @ 08:31 AM   Nick Dolan   0 Comments

 

Healthcare providers benefit significantly from using patient payment systems.

Tags: Patient Payments, Payment Strategies

Does Your Patient Payment System Engage Patients? [Video]

Thu, Jan 12, 2017 @ 08:31 PM   Dawn Lunde   0 Comments

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Does your payment solution offer options that are attractive to patients and easy for them to use? Welcome back to Secure Bill Pay's video blog, where we help you get your patients to engage and adopt your patient payment practices.

Tags: Payment Strategies, patient payment options

An Effective Point-of-Service Pays Off

Tue, Jan 10, 2017 @ 08:31 AM   Dawn Lunde   0 Comments


An effective point of service is vital to efficient operation.

Tags: Payment Processing, Payment Strategies

Keep Open Lines of Communication With Patients for Increased Revenue

Wed, Dec 28, 2016 @ 08:23 AM   Dawn Lunde   0 Comments


Effective communication helps boost healthcare facility revenue.

Tags: Patient Payments, Payment Strategies

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Testimonials

  • "We have so much more information available to us with SBP than with our previous service. It's offering our patients more flexibility, and happier patients are much more pleasant for our Billing Office to deal with."

    - Kurt A.
    Revenue Cycle Manager
    National Imaging Center
  • "The staff at Secure Bill Pay have been an excellent revenue cycle partner in assisting us with setting up our processes, helping us review and analyze our results and identify opportunities at our various locations. They partner with us to identify new solutions and services as we have grown. The reliability for payment processing has been very good and our requests for Customer Support are handled very timely and thoroughly."
    - Kathleen J.
    Central Business Office Manager
    Multi-Hospital & Clinic Health System
  • "Our volume of patient credit/debit card payments increased by 44% in the first month of the service compared to that same month a year prior (with the same patient volume). We attribute that to now having online bill pay and better ability to collect at the POS for all of our locations [where we had not been before], even the outreach sites!"
    - Terry M.
    Practice Administrator
    Orthopedic Spine Surgery Group
  • “I’ve been shocked with the success of the online bill paying program... Patients come to us in acute health care situations. Bill paying is not their highest priority. We didn’t expect so many patients to use Secure Bill Pay so quickly, but the statistics speak for themselves.”
    - Beth M.
    VP Revenue Cycle
    Large University Health System
  • "Before Secure Bill Pay, online bill pay only accounted for one percent of our payments. After just six months of using Secure Bill Pay’s no-login solution, that number reached 10 percent."
    - Jen R.
    Finance Manager
    Large Ophthalmology Practice
  • “The nice part about Secure Bill Pay is the breadth of tools available to manage the entire patient pay process. But the best part is the outcomes we’ve seen, including year-over-year double-digit increases in patient pay revenue that are not wholly due to industry or volume changes.”

    "The integration with our PM/EMR software is simply icing on the cake."

    - Steve M.
    Director of Business Services
    Large Integrated Health System
  • "Senior Management is thrilled with the numbers coming through due to our implementation of Secure Bill Pay."
    - Kim W.
    Business Office Supervisor
    Inpatient & Outpatient Psychiatric Facility
  • "The system was received with open arms at each clinic. All had a few questions at first, but as you said, it was simple to get comfortable."
    - Sue C.
    Practice Manager
    Large Nephrology Practice
  • "Secure Bill Pay has streamlined our credit card process. It has been beneficial from a processing end to a storage and search of record end. Certainly saves us time!"
    - Jackie F.
    Business Office Manager
    Dematology Practice
  • "It is easy to talk about a product and service we are totally happy with!"
    - Cheryl M.
    Practice Manager
    Mid-size Ophthalmology Practice
  • "We're impressed. Thank you for not being afraid of any question we may ask and answering it in a straightforward manner. This gives us more confidence."
    - Grant E.
    Revenue Cycle Manager
    Large Dermatology Clinic
  • "Secure Bill Pay  is a much more efficient option for collecting patient payments... It is a forward thinking approach for healthcare revenue. Dynamics have switched where we all need to think and act like a business versus a service."

    - Julie H.
    Director of Business Services
    Large Physician Group

     

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