Keeping Employees Engaged and Knowledgeable About Patient Payments [Video]

Tue, Jul 11, 2017 @ 08:30 AM   Dawn Lunde   0 Comments

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Does your staff have a firm grasp on your patient payment solution? Today, we'll look at why it's so important for your employees to remain knowledgeable about a vital element to your revenue cycle.

Staying Compliant with Section 1557

Tue, Nov 22, 2016 @ 08:31 AM   Dawn Lunde   0 Comments

Under Section 1557, patients must have access to a nondiscrimination notice in a state's most popular languages.

Tags: Health Care Marketplace

Are You Ready to Collect More Payments from Patients?

Thu, Aug 11, 2016 @ 08:00 AM   Dawn Lunde   0 Comments

Healthcare providers can't lag behind the major changes in direct patient payment responsibility.

Tags: Health Care Marketplace

Expect Healthcare Revenue Growth in 2016

Tue, Jun 14, 2016 @ 08:47 AM   Dawn Lunde   0 Comments

A strong majority of executives in the healthcare space expect to see revenue growth through the rest of 2016.

Tags: Health Care Marketplace

What do Patients Want When it Comes to Making Payments?

Thu, Oct 29, 2015 @ 08:31 AM   Dawn Lunde   0 Comments

A simple and secure online patient payment solution can tap into the wants and needs of patients. Plus, greaty enhance revenue collection.

Tags: Patient Payments, Health Care Marketplace

How Does Technology Make Payments More Manageable?

Tue, Sep 29, 2015 @ 08:15 AM   Dawn Lunde   0 Comments

Mobile payments can make the entire process easier for both patients and health care professionals.

Tags: Health Care Marketplace, Payment Strategies

How Health Care Facilities can Streamline Revenue Cycle Management

Fri, Jul 10, 2015 @ 10:47 AM   Dawn Lunde   0 Comments

Providers can improve revenue cycle management with more secure patient payment solutions.

Tags: Patient Payments, Revenue Cycle Management, Health Care Marketplace, Payment Processing, Payment Strategies

ACA Side Effects Could Cost Health Care Providers

Wed, Aug 06, 2014 @ 09:46 AM   Dawn Lunde   0 Comments

While many individuals obtained health insurance under the new law, they are failing to pay their premiums so their coverage could lapse.

Tags: Patient Payments, Health Care Marketplace, Payment Processing

Increase Collections With Electronic Payment Solutions

Thu, Jul 31, 2014 @ 12:03 PM   Dawn Lunde   0 Comments

Hospitals and clinics need to embrace electronic payment systems in order to improve collections.

Tags: Patient Payments, Health Care Marketplace, Payment Processing

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  • "We have so much more information available to us with SBP than with our previous service. It's offering our patients more flexibility, and happier patients are much more pleasant for our Billing Office to deal with."

    - Kurt A.
    Revenue Cycle Manager
    National Imaging Center
  • "The staff at Secure Bill Pay have been an excellent revenue cycle partner in assisting us with setting up our processes, helping us review and analyze our results and identify opportunities at our various locations. They partner with us to identify new solutions and services as we have grown. The reliability for payment processing has been very good and our requests for Customer Support are handled very timely and thoroughly."
    - Kathleen J.
    Central Business Office Manager
    Multi-Hospital & Clinic Health System
  • "Our volume of patient credit/debit card payments increased by 44% in the first month of the service compared to that same month a year prior (with the same patient volume). We attribute that to now having online bill pay and better ability to collect at the POS for all of our locations [where we had not been before], even the outreach sites!"
    - Terry M.
    Practice Administrator
    Orthopedic Spine Surgery Group
  • “I’ve been shocked with the success of the online bill paying program... Patients come to us in acute health care situations. Bill paying is not their highest priority. We didn’t expect so many patients to use Secure Bill Pay so quickly, but the statistics speak for themselves.”
    - Beth M.
    VP Revenue Cycle
    Large University Health System
  • "Before Secure Bill Pay, online bill pay only accounted for one percent of our payments. After just six months of using Secure Bill Pay’s no-login solution, that number reached 10 percent."
    - Jen R.
    Finance Manager
    Large Ophthalmology Practice
  • “The nice part about Secure Bill Pay is the breadth of tools available to manage the entire patient pay process. But the best part is the outcomes we’ve seen, including year-over-year double-digit increases in patient pay revenue that are not wholly due to industry or volume changes.”

    "The integration with our PM/EMR software is simply icing on the cake."

    - Steve M.
    Director of Business Services
    Large Integrated Health System
  • "Senior Management is thrilled with the numbers coming through due to our implementation of Secure Bill Pay."
    - Kim W.
    Business Office Supervisor
    Inpatient & Outpatient Psychiatric Facility
  • "The system was received with open arms at each clinic. All had a few questions at first, but as you said, it was simple to get comfortable."
    - Sue C.
    Practice Manager
    Large Nephrology Practice
  • "Secure Bill Pay has streamlined our credit card process. It has been beneficial from a processing end to a storage and search of record end. Certainly saves us time!"
    - Jackie F.
    Business Office Manager
    Dematology Practice
  • "It is easy to talk about a product and service we are totally happy with!"
    - Cheryl M.
    Practice Manager
    Mid-size Ophthalmology Practice
  • "We're impressed. Thank you for not being afraid of any question we may ask and answering it in a straightforward manner. This gives us more confidence."
    - Grant E.
    Revenue Cycle Manager
    Large Dermatology Clinic
  • "Secure Bill Pay  is a much more efficient option for collecting patient payments... It is a forward thinking approach for healthcare revenue. Dynamics have switched where we all need to think and act like a business versus a service."

    - Julie H.
    Director of Business Services
    Large Physician Group


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