Discussing patient financial responsibility isn't always easy. Today on Secure Bill Pay's video blog, we'll discuss the importance and strategy of a successful "money talk."
The Affordable Care Act led to 32 million Americans getting insurance since 2010. But many of the newly insured, about 17 million, have high-deductible health plans. This spike in direct patient payments shows the increasing importance of communication. Doctors and staff must take the lead in discussing financial responsibility with patients. Follow this strategy to be successful in an era where patients are directly responsible for more costs than ever.
Make the money talk routine and clear. If you are respectful and approachable, the money talk will be no problem at all. Having the right tools in place gives patients payment options. These include online payments, card-on-file and recurring payment plans to significantly boost revenue. Contact Secure Bill Pay today to learn how our convenient solutions make it easy for patients to pay on time. We're all about getting you paid faster and easier.