Change and health care are nearly synonymous at the moment. From medical records to government legislation, the health care industry has entered what appears to be a constant state of change, according Becker's Hospital review. This continuing adaptation to new trends and laws is placing more pressure than ever on the leaders of hospitals and clinics.
Leadership is forced to view health care in a new way and take advantage of new methodologies and advancements in technology. While legislative health care reform may be the most significant factor driving changes to the industry, many of its indirect effects on patients are creating one of the biggest changes.
Health care is quickly becoming a consumer-driven market, where patients make more decisions about how much they will pay for procedures, which ones they want and where they will go to get them. This has obviously led to a call for greater transparency by patients trying to predict the cost of care and its quality. Patients can view ER wait times, read doctor reviews and get a much clearer idea of their future bill.
Technology Can Help Meet the Demands of New Billing Challenges
More transparency also leads for a desire to settle outstanding accounts in new ways. While patients are rarely eager to pay a bill, they certainly understand it's a necessity. The ability to prepare for this cost ahead of time can actually reduce some of the stress associated with receiving a medical procedure.
Electronic payment solutions can aid patients in this endeavor while also reducing bad debt for hospitals and clinics. As far as preparing for future payments, card on file programs are gaining significant popularity among patients and doctors. Software that provides a card-on-file feature allows doctors to pre-authorize a credit card for a future payment. The card can be used again in the future without reentering the holder's information.